Importan tnews for Netgear Arlo camera owners! If you've been using a NetgearArlo camera to secure your sweet home, you need a new app prettyquickly to continue having access and control of your Arlo devices. Arlo camera login is no more supported by the old Arlo app,renamed the Arlo Legacy app.
Youshould have got an email regarding this news but if you didn't, hereis what you must know. Continue reading.
Whyis Arlo launching a new app?
Arlois no more a part of Netgear, it is now a separate company. That'swhy they need to have their own developer account. Google evidently doesn't permit companies to transfer apps around on Play Store. Sothey created an entirely new app listing, allowing you to install anew app.
The new app is still called 'Arlo' and has almost the same icon as thatof the old one. In terms of functionality, it can be said as the sameapp you are already using. Putting it simply, the new app is justunder a new developer account. That's all!
Whatare the minimum operating systems required for the new app?
Thenew Arlo app is compatible with Android version 4.1 and later. Fori OS, it works with iOS 10.3. However, for the best experience, it issuggested to use the app on iOS 11 or Android version 5.0 or above.
CanI delete the old Arlo Legacy App?
Yes!As soon as you download the new Arlo app, you are free to delete theold legacy app. Because with the old app, you are no longer able tolog in to your securitycameras.
Whatif I don't download the new app?
AfterSeptember, 2019, you can't log in to your account using the Arlo legacy app. So it is better to download and install a new Arlo app tomake sure a smooth transition. After downloading, you can use thesame password for Arlo pro login and access your Arlo devices.
Ifyou come across any issue while downloading the new Arlo app, don'thesitate to get in touch with our experts at toll-free1-855-881-8818.
WillI need to reconfigure my Arlo device settings after downloading thenew Arlo app?
Yes,you need to reconfigure some settings for your Arlo device once youhave downloaded the new app. Let's have a look at those settings:
Geofencing
Onthe off chance that you have already set up Geofencing in the legacyapp, you will be asked to re-enable your mobile device in the newapp. So it can automatically trigger Home and Away modes on the basisof location. Once you install the new app, the legacy app
Arlo Baby Auto Livestreaming
Talkingabout Arlo baby auto livestreaming, there is need to reset yourpreferences on the new app.
Fingerprint and Face Authentication
Incase you use fingerprint and face authentication for Arlo log in to your account, there is need to enable them in the new app.
Arlo Audio Doorbell Quick Reply Messages
Incase your Arlo audio doorbell's Quick Reply Messages are in adifferent language, the new app requires you to reset them to yourdesired language.
Arlo Push Notification Settings in Android and iOS
Assoon as you download the new app, your push notification preferenceson Android and iOS might be changed. To do so, head over to thenotification settings of your device and verify that they arecorrect.
Call a Friend
Thenew app also has something for Arlo Smart users! They need tore-enter the Call a Friend contact information.
All Other Arlo Features
Allyour camera recordings, settings, arlo.com login credentials,and account information are not affected once you install the new Arlo app